Browse by topic
Getting Started
Learn the basics of setting up your store
2 articlesDashboard
Navigate and use your dashboard
2 articlesProducts
Add and manage your products
7 articlesOrders
Process and fulfill customer orders
3 articlesShipping/Delivery
Set delivery zones and rates
1 articleCustomers
Manage customer relationships
1 articleInventory
Track and manage stock levels
1 articleAnalytics
Track performance and insights
1 articlePayments
Set up payment methods
4 articlesCustomize
Personalize your store appearance
1 articleSell and message customers on WhatsApp
2 articlesPixels & Tracking
Measure ads with pixels and the Conversions API
2 articlesDomain
Connect your custom domain
2 articlesCategories
Organize with categories
1 articlePromotions
Discount codes, flash deals, special offers and stories
4 articlesBilling
Subscription plans, fees and pricing
2 articlesAffiliates
Earn by referring businesses to Strawlo
1 articlePopular articles
Recovering abandoned carts
See shoppers who started checkout but didn't pay, and send them a ready-made checkout link on WhatsApp, SMS, or email to win the sale back.
Read articleProductsAdding products
Add a product in under a minute: photo, AI fill, price and Done. Covers drafts, Duplicate, options presets, optional stock and fees.
Read articleProductsWriting product descriptions with AI
Let Strawlo write a clean, professional product description for you with the "Write with AI" button — it reads your product name, price, and photos.
Read articleAnalyticsAnalytics and insights
Track your store performance with detailed analytics
Read articleBillingUnderstanding Strawlo Fees
A simple breakdown of what you pay and what you keep on every sale.
Read articleDomainBuying a domain directly in Strawlo
Search for a domain, buy it with Mobile Money or card, and have it connected to your store automatically — no separate registrar account and no DNS setup.
Read articleStill need help?
Our support team is here for you — we usually reply within a few hours.