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Getting Started
Learn the basics of setting up your store
2 articlesDashboard
Navigate and use your dashboard
2 articlesProducts
Add and manage your products
6 articlesOrders
Process and fulfill customer orders
3 articlesShipping/Delivery
Set delivery zones and rates
1 articleCustomers
Manage customer relationships
1 articleInventory
Track and manage stock levels
1 articleAnalytics
Track performance and insights
1 articlePayments
Set up payment methods
4 articlesCustomize
Personalize your store appearance
1 articleDomain
Connect your custom domain
2 articlesCategories
Organize with categories
1 articlePromotions
Discount codes, flash deals and special offers
3 articlesBilling
Subscription plans, fees and pricing
2 articlesAffiliates
Earn by referring businesses to Strawlo
1 articlePopular articles
Recovering abandoned carts
See shoppers who started checkout but didn't pay, and send them a ready-made checkout link on WhatsApp, SMS, or email to win the sale back.
Read articleProductsWriting product descriptions with AI
Let Strawlo write a clean, professional product description for you with the "Write with AI" button — it reads your product name, price, and photos.
Read articleAnalyticsAnalytics and insights
Track your store performance with detailed analytics
Read articleBillingUnderstanding Strawlo Fees
A simple breakdown of what you pay and what you keep on every sale.
Read articleDomainBuying a domain directly in Strawlo
Search for a domain, buy it with Mobile Money or card, and have it connected to your store automatically — no separate registrar account and no DNS setup.
Read articleDomainConnecting a custom domain to your store
How to buy a domain, point it at Strawlo, and edit DNS records at Namecheap, GoDaddy, Cloudflare, Hostinger, and more.
Read articleStill need help?
Our support team is here for you — we usually reply within a few hours.