Understanding Strawlo Fees
One of the best things about selling on Strawlo? You keep almost everything you earn. Let's break down exactly how fees work so there are no surprises.
The One Fee on Every Sale
When a customer pays for an order on your store, there's only one fee — and it's not ours.
Paystack Processing Fee — 1.95%
Paystack is the payment processor that securely handles your customer's money (whether they pay by card or mobile money). Paystack charges 1.95% per transaction for Ghanaian merchants.
This fee is standard across all businesses using Paystack in Ghana — it's not something Strawlo adds on top.
Strawlo does not take any cut of your sales. You keep 100% of every transaction minus the Paystack fee.
So What Do You Actually Keep?
You keep about 98% of every sale. Here's the simple math:
Your share = 100% - 1.95% (Paystack) = 98.05%
Real Examples
Example 1: You sell an item for GH₵100
| Amount | |
|---|---|
| Sale price | GH₵100.00 |
| Paystack fee (1.95%) | - GH₵1.95 |
| You receive | GH₵98.05 |
Example 2: You sell an item for GH₵500
| Amount | |
|---|---|
| Sale price | GH₵500.00 |
| Paystack fee (1.95%) | - GH₵9.75 |
| You receive | GH₵490.25 |
Example 3: You sell an item for GH₵1,000
| Amount | |
|---|---|
| Sale price | GH₵1,000.00 |
| Paystack fee (1.95%) | - GH₵19.50 |
| You receive | GH₵980.50 |
How This Compares to Other Platforms
Most e-commerce platforms charge significantly more. Here's a quick comparison:
- Shopify charges 2% per transaction on top of payment processing fees and a monthly subscription starting at $39/month (~GH₵600+/month)
- Marketplace platforms (like Jumia) can take 10-20% commission on every sale
- Strawlo charges 0% per transaction + an affordable subscription starting at GH₵60/month
With Strawlo, you're keeping more of your hard-earned money while getting a full-featured online store.
Subscription Plans
Your Strawlo subscription is separate from transaction fees. It gives you access to all the tools you need to run your store:
| Plan | Monthly | Yearly |
|---|---|---|
| Business | GH₵60/month | GH₵650/year |
| Business+ | GH₵150/month | GH₵1,500/year |
The Business plan is perfect for most sellers, while Business+ is great if you need multiple stores, advanced WhatsApp features, and Instagram import.
When Do I Receive My Money?
Payments are settled directly to your bank account or mobile money wallet. Funds are settled to your account on the next business day after a sale — for example, sales made over the weekend (Friday through Sunday) are settled on Monday, since banks and mobile money networks settle on working days. You don't need to request payouts — it's all automatic. See Understanding your payouts for the full details.
No Hidden Fees
Let's be clear about what Strawlo does not charge:
- No platform fee
- No setup fees
- No listing fees
- No withdrawal fees
- No fees per product
- No fees for using mobile money or card payments
The only fee on a sale is Paystack's 1.95% processing fee. Simple as that.
Questions?
If you have any questions about fees or billing, reach out to us at support@strawlo.com. We're happy to help!